| Gerrad, a friend of mine, bought
a computer, even though he had never even used a typewriter
before. After investigating the computer, he decided to
call the help line. A friendly voice explained step by step
how his new machine worked. All went well until the voice
told him to press the space bar. After studying the keyboard,
Gerrad said; "I've got the latest model and it doesn't
have a space bar." But after further explanation, he
managed to find it.
A week later, Gerrad again had problems and called the
help line. An instructor was then sent to his house for
training. But after a few minutes, Gerrad's head was spinning.
"You don't need to go any further," he sighed,
I don't understand a thing."
To cheer him up, the instructor said: "Hey, there
are people who understand a lot less than you. Last week
we had someone on the phone who didn't even know where the
space bar was!"
|
